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Privacy Policy

BrightIQ AI Tutor

Last Updated: January 2026

BrightIQ AI Tutor (“BrightIQ,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of students, parents, educators, and all users who access our platform.

This Privacy Policy explains how information is collected, used, stored, and protected when you visit or use https://brightiq.org and any related services, features, tools, or applications (collectively, the “Service”).

BrightIQ AI Tutor is owned and operated by Lewis Duncan, based in Missouri, United States.
“IQ” is an AI-powered character and learning assistant—not a human—and acts solely as part of the software experience.

1. Who Can Use BrightIQ AI Tutor

BrightIQ AI Tutor is designed to support learners of all ages, including children under the age of 13, with the involvement and consent of a parent or legal guardian.

By creating an account for a child, a parent or guardian:

  • Consents to the collection and use of the child’s information as described in this policy
  • Retains control over the child’s account and learning data

We take child privacy seriously and structure our platform with safety, clarity, and parental oversight in mind.

2. Information We Collect

We collect information to provide a safe, personalized, and effective learning experience.

a. Information You Provide Directly

This may include:

  • Name (parent and/or student)
  • Email address
  • Account login credentials
  • Age, grade level, or learning preferences
  • Parent and student profile details
  • Uploaded content (PDFs, homework, images, learning materials)
  • Messages and interactions with the AI Tutor
  • Payment and billing details (processed securely by Stripe)

b. Automatically Collected Information

When you use BrightIQ, we may collect:

  • Device and browser information
  • IP address
  • Usage data (pages visited, features used)
  • Session activity for performance and security purposes

3. Accounts, Parent Dashboards & Student Profiles

BrightIQ AI Tutor includes:

  • Individual user accounts
  • Parent dashboards
  • Student learning profiles and progress tracking

Parents or guardians can:

  • Manage student access
  • Review learning activity
  • Update or request deletion of student information

Student data is used only to support learning, personalization, and platform functionality.

4. How We Use Information

We use collected information to:

  • Provide and operate the AI Tutor platform
  • Personalize learning experiences
  • Enable parent dashboards and progress tracking
  • Improve platform performance and reliability
  • Communicate important updates and support messages
  • Process payments and subscriptions
  • Maintain security, prevent misuse, and comply with legal obligations

We do not sell personal information.

5. AI Conversations & Data Use

Conversations with the AI Tutor:

  • May be temporarily stored to support platform functionality, quality, and performance
  • Are used to help deliver accurate, relevant, and helpful learning responses
  • Are not publicly shared

BrightIQ does not use user conversations to market directly to children.

6. Third-Party Services

BrightIQ uses trusted third-party services to operate securely and effectively, including:

  • Stripe for payment processing
  • OpenAI for AI-powered functionality

These providers only receive information necessary to perform their services and are required to follow appropriate data protection practices.

BrightIQ does not control third-party privacy policies, and we encourage users to review them separately.

7. Children’s Privacy (COPPA)

We comply with the Children’s Online Privacy Protection Act (COPPA).

For users under 13:

  • Accounts must be created or approved by a parent or legal guardian
  • Parents may review, update, or request deletion of their child’s information at any time
  • We do not knowingly collect more information than is reasonably necessary to support learning

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information, including:

  • Secure account access
  • Encrypted payment processing
  • Limited access to sensitive data

No system is 100% secure, but protecting your data is a priority we take seriously.

9. Data Retention & Deletion

We retain information only as long as necessary to:

  • Provide the Service
  • Meet legal and operational requirements

Parents and users may request:

  • Access to their data
  • Corrections
  • Account or data deletion

Requests can be made using the contact information below.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of data
  • Withdraw consent where applicable

We honor these requests in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
When changes are made, the “Last Updated” date will be revised. Continued use of BrightIQ after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

Lewis Duncan
BrightIQ AI Tutor
Missouri, United States
📧 Email: lewis@brightiq.org

A Final Word

BrightIQ AI Tutor exists to support learning with clarity, care, and respect.
We believe trust is earned—and protecting families, students, and educators is part of that responsibility.